Refund Policy

Effective Date: 07/29/2025

 

At Adventure Armor Co., we stand behind the quality of our products and want you to be completely satisfied with your purchase. If something isn’t right, we’ll do our best to make it right.

 

 

 

 Returns & Exchanges

 

 

We accept returns on unused, unopened items within 30 days of delivery.

 

To be eligible for a return:

 

• The item must be in its original packaging

• The product must be unused and in resellable condition

• You must provide proof of purchase (order number or receipt)

 

 

To start a return, contact us at adventurearmorco@gmail.com. Please do not send items back without approval.

 

 

 

 Refunds

 

 

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

 

• If approved, a refund will be processed to your original payment method within 5–10 business days.

• Shipping charges are non-refundable, unless the return is due to our error (wrong or damaged item).

• If your return is not approved, we will notify you with a reason and options (e.g. partial refund or product exchange).

 

 

 

 

 Exchanges

 

 

We only replace items if they are defective or damaged. If you need to exchange a product for the same item.

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 Return Shipping

 

 

• Customers are responsible for return shipping costs unless the return is due to our mistake.

• We recommend using a trackable shipping service or purchasing shipping insurance—we can’t guarantee we’ll receive your return otherwise.

 

 

 

 

 Non-Returnable Items

 

 

We cannot accept returns or issue refunds for:

 

• Used or opened products

• Sale or clearance items

• Custom or personalized orders

• Gift cards

 

 

 

 

 Contact Us

 

 

Need help with a return or refund?

Reach out to us at: adventurearmorco@gmail.com

We’re happy to help!